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Next Generation Net Phones 

Compare our most popular plans


Includes all local and national calls

Include all local and national calls
Plus calls to mobile

Include all local, national and mobile calls
Plus 1300 and 25 international destinations
(small business: per handset, per month)
Standard $24.95
Max $39.95
Complete $49.95
Local, National Calls Included Included Included
Mobile Calls 30c per call Included Included
International Calls 25 Countries/Destinations^
20c for 15 minutes
click for full list
25 Countries/Destinations^
20c for 15 minutes
click for full list
Top 20 Destinations^^
Included
click for full list
Vonex to Vonex Calls Included Included Included
13/1300 Calls 25c per call 25c per call Included
Voicemail to Email Included Included Included
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 Vonex handsets required Critical Information Summary Critical Information Summary  Critical Information Summary
 

Hosted iPBX

These plans include your own Hosted iPBX with powerful features to make your small business far more efficient. Check out our Hosted iPBX Features.

Contact Vonex for a full list of approved handsets to connect to the Vonex IP Voice service. A $39 connection fee per handset applies to all services not on a 24 month agreement.

^25 Countries/Destinations include Argentina*, Germany*, Israel*, Norway*, Switzerland*, Canada, Greece*, Italy*, Russia*, Taiwan*, China, Hong Kong, South Korea*, Singapore, Thailand, Denmark*, India, Malaysia*, Spain*, United Kingdom*, France*, Ireland*, New Zealand*, Sweden*, United States (*calls to mobile are not included). 

^^Top 20 Destinations include Canada, China, China mobile, Denmark, France, Germany, Greece, Hong Kong mobile, Ireland, Israel, Italy, Malaysia, New Zealand, Singapore, Singapore mobile, Spain, Sweden, Taiwan, United Kingdom, United States.

Make the most of your Business Dollar
With our great Landline rates

Vonex Telecom offers a range of plans from 'inclusive plans' that will cover most of your calls, to Pay As You Go plans with low rates. Giving your business the opportunity to create the best outcome for your business telephony costs

Business SME $33/$35
Local Calls $0.11 per call
National Calls $0.08 per min
Fixed to Mobile $0.19 per min
International Calls $0.10 per min (Top International Destinations $0.02 connection fee)
Calls to 13/1300 numbers $0.44 per call
Business Telephone Line Monthly access $33 (24 Mths) $35 (12 Months)


You can also bring your ISDN service over to this plan

Business ISDN (non capped) 12/24 months 
ISDN2 $70/$66
ISDN10 $285/$300
ISDN20 $600/$570
ISDN30 $900/$855
Direct In Dial (per 100) $64.83 per 100 numbers

Click here for Critical Information Summary

Business CAP BIZ pstn
Term Biz Basic Biz Local Biz National Biz Complete
24 Months $34.95 $44.95 $55.95 $89.95
12 Months $39.95 $49.95 $64.95 $94.95
0 Months $39.95 $54.95 $69.95 $99.95
Standard Call Rates Inclusions
Line Rental included Included Included Included
Local Calls $0.14 call included included Included
National Calls $0.14 per min $0.14 per min included Included
Fixed to Mobile $0.19 per min $0.38 per min $0.38 per min included
Calls to 13/1300 numbers $0.48 per call $0.44 per call $0.44 per call included

Critrical Information Summary, click here

You can also bring your ISDN service over to this plan, please contact your Dealer or our Helpdesk for more information

Top International Destinations
Argentina Croatia* Italy Singapore
Belgium France Japan* UK
Canada Germany* Netherlands* USA
Chile* Greece New Zealand* USA - Hawaii
China Ireland* Poland Vatican City


New 4G Mobile Plans to suit any business

✓ Network coverage with 4G LTE
✓ Huge data allowances
✓ Auto top up data at just $30Gb (charged per Mb)
✓ Unlimited calls to 1800 on all plans
✓ Unlimited SMS on all plans

 

 
Plan
Standard $40
Promo12 Super $45
 Promo12 Max $55
Min Total Cost $480 $540 $600
Standard Calls/SMS/MMS* Unlimited Unlimited Unlimited
Data 4GB 10Gb 10Gb
Calls to 26 Countries # 100 Minutes 300 Minutes 300 Minutes
Calls to 1300/1800 Unlimited Unlimited Unlimited

These are BYO handset only. Critical Information Summary Click Here  Data Bolts available $10 per Gb or $35 for 5Gb details here  Roaming Call and Data Options Click Here

4G coverage map click here

*The monthly plan can be used to make National Standard calls to fixed and mobile, including SMS, MMS, voicemail retrieval, 1800,
13xx calls.The included value can’t be used for making calls to international numbers, usage when travelling overseas, calls, MMS or SMS to
premium numbers (e.g. 19xx numbers) and all satellite numbers, calls to 1234, 12455 and 12456 numbers or content charges (including third party charges).

The service utilises part of Telstra’s 4G and 3G Network (4G=1800MHZ/700MHZ plus 260MHz in selected areas, 3G= 850MHz plus 2100MHz in selected areas). The coverage may be different than a service connected directly to the carrier. Vonex Telecom offers customers one month to check that coverage is adequate and may cancel their contract without penalty during that time. 

# International Countries include: Andorra, Bulgaria, Canada, China (includes calls to mobile), Cyprus, Denmark, France, Germany, Guam, Hungary, Ireland, Israel, Italy, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Poland,Portugal, Romania, Spain, Sweden, United Kingdom, USA. Apart from China where calls to mobile are included, minutes can be used only to call international landlines.

 

Our Unlimited NBN Plans suit any business.

 

NBN is the core Network which Service Providers connect their network to.  The NBN do not have any involvement in the quality of the service though, this is all controlled by the Service Provider. Each Service Provider makes their own choices regarding how congested they allow their network to be which directly affects the performance for end users. The
more people sharing the network (contention), the slower the speeds are for you. One NBN provider may run higher contention than another, they will not all be the same just because
they all use the NBN backbone.
For this reason Vonex is pleased to offer you the choice, 4 speeds, no data limits and 3 options so you can choose the quality of your internet for yourself.
Lite – This is for the budget conscious customer. It’s the cheapest but will be the most affected during busy times.
Standard – An upgraded service providing a more consistent experience and better speeds during peak times.
Premium – This is a our flag ship product where quality internet is the priority, which means faster speeds all the time.

 

 
 
NBN UNLIMITED
LITE
STANDARD
PREMIUM
NBN 12/1 MBPS $70 $80 $90
NBN 25/5 MBPS $75 $85 $95
NBN 50/20 MBPS $80 $95 $105
NBN 100/40 MBPS $90 $100 $110

Critical Information Summary for NBN Unlimited plans Click Here . This provides all details and any additional costs.

 

 Click for NBN Critical Information summary for our standard fixed download plans
 

Bundle and save on our ADSL plans

 
Max Speed*
Monthly Allowance
Monthly Access Fee
 
20000/1000kbps 50Gb^ $40 Zone1 Bundled (equivalent to 1Gb for $0.80)   $60 Unbundled and Zone 1/2/3 (1Gb equiv.$1.20)
20000/1000kbps 100Gb $50 Zone1 Bundled (equivalent to 1Gb for $0.50)  $70 Unbundled and Zone 1/2/3 (1Gb equiv.$0.70)
20000/1000kbps 250Gb $60 Zone1 Bundled (equivalent to 1Gb for $0.24) $80 Unbundled and Zone 1/2/3 (1Gb equiv.$0.32)
20000/1000kbps 500Gb $70 Zone1 Bundled (equivalent to 1Gb for $0.14) $90 Unbundled and Zone 1/2/3 (1Gb equiv.$0/18)
General Fees & Charges
Relocation Fee $90
Plan Change $33
Speed Change $55
Static IP Address $5 per month

^When data usage is exceeded no additional charges occur, your service speed is reduced. This can be restored by calling customer service to adjust your plan requirements.

Click here for Critical Information Summary of our 50- 500Gb plans, minimum term of 12 or 24 months. Total minimum charges are...

The Minimum about monthly amount payable for Bundled Zone 1 plans are $40 on the 50Gb plan, $50 on the 100Gb plan, $60on the 250Gb plan, $70 on the 500Gb plan. For the Unbundled Zone 1/2/3 Plans $60 on the 50Gb plan, $70 on the 100Gb plan, $80 on the 250Gb plan, $90 on the 500Gb plan • The minimum costs over 12 month (24 month) contract Bundled are $40($960) on the 50Gb plan, $600($1200) on the 100Gb plan, $720($1440) on the 250Gb plan, $840($1680) on the 500Gb plan, for the Unbundled plans $720 ($1440) on the 50Gb plan, $840 ($1680) on the 100Gb plan, $960 ($1920) on the 250Gb plan, $1080 ($2160) on the 500Gb plan. • No excess data fees apply to any plan. • Shaping limit is fixed and service is slowed to 128Kbps when exceeded. • Early termination fee is equal to the remaining months x the monthly plan fee • For full details please visit www.vonex.com.au. • Static IP address available at a charge of $5 per month.


**Unlimited plan must be on 24 month contract. Total Minimum Charges are...

$50 Plan. The minimum monthly amount payable is $50 per month, the minimum total payment over 24 months is $1200. $60 Plan. The minimum monthly amount payable is $60 per month, the minimum total payment over 24 months is $1440. $80 Plan. The minimum monthly amount payable is $80 per month, the minimum total payment over 24 months is $1920.

Click here  to download the Critical Information Summary for the full details of the ADSL Unlimited plan

1300/1800 services to help your customers keep in touch

Vonex inbound solutions provide either 1300 or freecall 1800 numbers for your customers to call you
from anywhere in Australia.  With no set up fees and the ability to create area based routing to multiple
answering points, this is a perfect solution for the Tradesman answering on his mobile to the
Corporate customer with offices across the country.

13/1300 Call Charges
Call Type Charge Type No Contract 24 Month Contract
Local (1300)
Free for the first 15 minutes then
per min $0.08 $0.06
National per min $0.12 $0.08
Mobile to Fixed per min $0.16 $0.12
Fixed to Mobile per min $0.34 $0.29
Mobile to Mobile per min $0.34 $0.32
Monthly inbound service fee per month $16.00 $13.00
Minimum Charge over contract   N/A $312.00



1800 Call Charges
Call Type Charge Type No Contract 24 Month Contract
Local per min $0.08 $0.07
National per min $0.12 $0.10
Mobile to Fixed per min $0.18 $0.16
Fixed to Mobile per min $0.40 $0.38
Mobile to Mobile per min $0.40 $0.38
Monthly inbound service fee per month $16.00 $13.00
Min. Charge over Contract   N/A $312.00



Other Charges
Connection of new 1300/1800 service $0.00 per Service
Porting of existing 1800/13/1300 Service to vonex $0.00 per Service
Government Levy – 13 services only $981.03 per Month
Number Reservation Charge $16.50 for 30 days
Simple Moves and Changes $22.00 per change

Click Here for Critical Information Summary


General Notes:

  • All prices include 10% GST.
  • Minimum charge of $0.08 per call applies to all 1800 calls on no contract plans and $0.07 on 24 month contract.
  • Rates shown are per minute unless otherwise stated and are charged per second.
  • Rates apply 24 hours a day, 7 days a week.
  • For all services that have a contract added an early termination fee of $250.00 applies on a pro rata basis.
  • Definition of simple moves and changes: Add, delete or change an answering point, Change a call collection area for an answering point. Change call overflow, Change call Splaying, Change time and day settings.
  • Other changes only apply to services that have been ported to the vonex network.